How happy are you at work? The answer may have to do more with your age

Whether we're being told to return to the office or just trying to find some balance with pre-pandemic routines, the post-pandemic work experience seems to show a clear age gap.

Older workers are more likely to have favorable opinions of many important aspects of their jobs, such as their connections with co-workers, their job duties and their potential for advancement within the organization. READ MORE

Two-thirds of US jobs could be exposed to AI-driven automation

Breakthroughs in generative artificial intelligence technologies could expose about two-thirds of U.S. jobs to some level of automation, according to a report by Goldman Sachs economists.

Generative artificial intelligence (AI) is a technology that can synthesize data and produce audio, imagery and text. It uses tools like deep learning algorithms and neural networks to identify patterns and structures in existing data that it then uses to generate new, original content. READ MORE

Mike Rowe rips ‘exponentially expensive’ college costs: 'It’s bananas’

As the costs for community, public and private universities have shot up over time, "How America Works" host Mike Rowe agreed that college isn’t worth attending anymore when there are more affordable – and sometimes more profitable – learning and career opportunities.

"It's more expensive than it's ever been, but it's also more expensive than health care. It's more expensive than real estate. It's more expensive than energy," Rowe said on "Varney & Co." Friday. "Never in the history of Western civilization has a thing become more exponentially expensive faster than the cost of a four-year degree. That's fact. If that doesn't make you angry, then I don't know what [will]. It's bananas." READ MORE

Google CEO admits he, experts 'don't fully understand' how AI works

Google CEO Sundar Pichai warned society may not be ready for the advancement of artificial intelligence (AI), and that neither he nor other experts fully understand how generative AI models like ChatGPT actually work. 

AI models like ChatGPT and Google's Bard are capable of near-human like conversation, writing text, code, even poems and song lyrics in response to user queries. But the chatbots are also known to get things wrong, often referred to as "hallucinations."  READ MORE

CEO shares the No. 1 question to ‘never ever’ ask at a job interview

If you’re a job seeker, here’s a piece of advice you likely won’t hear from anyone else: Never ever ask an employer what their remote work policy is during the job interview.

Before you say, “OK, boomer. Times have changed!”, know that I’m actually a firm believer in hybrid and remote work. It removes much of the pointless face time and unnecessary friction of office life. Plus, people who have more agency in their lives are generally happier. READ MORE

'ChatGPT does 80% of my job'

Employees have admitted that they are using ChatGPT - the revolutionary chatbot powered by artificial intelligence (AI) - to work multiple full-time jobs.

They refer to themselves as 'overemployed', because the tool allows them to complete the workload of each role in at least half the time.

Most of the jobs they do involve a fair amount of writing, like creating marketing  materials, which the chatbot has proven to be remarkably adept at. READ MORE

Should You Let Employees Break the Rules to Make Customers Happy?

Organizations are increasingly relying on technology to deliver simple transactions in a standardized way. Things like self-order kiosks at McDonald’s, bank mobile apps for check deposits, and FAQ chatbots that enable consistent and efficient service delivery to customers. Most day-to-day service encounters, from mobile ordering for a cup of coffee to returning products online, are relatively simple and straightforward. READ MORE

Old-fashioned management is failing to reverse the productivity slump. It’s time to ‘grownupify’ work

Recent headlines have the world of work wondering what’s next: Productivity is slumping, the labor force participation rate continues to shrink, and workers are “quiet quitting” in droves. Yet clients, customers, and shareholders still expect extraordinary service, lightning-fast response times, and financial returns.

If we follow the conventional approach used to move the needle on productivity, these contradicting objectives will be impossible to achieve. Work has undergone a dramatic transformation that conventional approaches simply can’t address. READ MORE

About 40% of domestic tasks could be automated in a decade, AI experts say in study

Dozens of artificial intelligence experts in Japan and the United Kingdom surveyed in a research study indicated that, on average, about 40% of domestic tasks could be automated within the next 10 years.

A group of researchers from Ochanomizu University and the University of Oxford surveyed 65 AI experts from Japan and the U.K. about how automatable a variety of domestic tasks – cooking, grocery shopping, laundry and caregiving — will be over the next five to 10 years. READ MORE

Commercial real estate industry on edge as downtown empty office space goes unused

Some Morgan Stanley financial analysts say the commercial real estate industry could be headed for a crisis worse than the 2008 great recession. This comes after businesses have left downtowns across the country with an increase in remote work and higher interest rates. 

Many downtown buildings are owned by investment firms who rely on bank loans. But with businesses not renting as much office space and rising interest rates, some worry these firms may not have the money to pay back the banks.  READ MORE

Employers want everyone back in the office — not shitting this time!

The giant tech firm Meta kicked off what it’s calling its year of efficiency with tens of thousands of layoffs. The company also placed a pause on hiring remote workers.

The parent of Facebook and Instagram is far from alone. A recent survey from the Labor Department showed that nearly 3 of 4 businesses said their employees rarely or never worked remotely in 2022. How does this push against off-site employment affect the economy? READ MORE

US manufacturing near three-year low; casts a shadow over economy

U.S. manufacturing activity slumped in March to the lowest level in nearly three years as new orders plunged, and analysts said activity could decline further due to tighter credit conditions.

The Institute for Supply Management (ISM) survey on Monday showed all subcomponents of its manufacturing PMI below the 50 threshold for the first time since 2009. Some economists said this suggested a recession was around the corner, while others said much would depend on the services sector, whose PMI remains consistent with a growing economy. READ MORE

Would Life Be Better if You Worked Less?

Stephen E. Griffith was working up to 80 hours a week. He was frustrated by the bureaucracy of mounting meetings and craved time with family. So in 2021, he left his thriving practice at a Kansas City, Mo., hospital, and decided to work less.

The neurosurgeon now puts in about one-half to two-thirds of the hours he used to, picking up temporary assignments through a medical-staffing agency, sometimes traveling as far as Oregon. He’s still a doctor and still heals people. But he also goes on midmorning jogs with his wife. He drives his kids to music class. He’s taken more vacations in recent months—to Hawaii, Grand Cayman, Mexico—than during entire years of his past life as a hospital-employed physician. READ MORE

Inflation stress for small businesses hits record high

Inflation has eased some in recent months after hitting a four-decade high last year, but worries over rising costs are now at an all-time high for small businesses.

The U.S. Chamber of Commerce's Q1 Small Business Index found a record 54% of owners cited inflation as their top concern for the first three months of the year, marking the fifth consecutive quarter respondents pointed to cost increases as the number one stressor. READ MORE

How Big Companies Choose Who Is Laid Off

Soon after a company decides to cut its head count, the debate begins: Who should go?

In the current economic environment, a final decision can take weeks, according to executives and corporate advisers. Workers remain in short supply, raising the stakes of determining who is expendable and who is worth keeping. With layoffs that target corporate staff, department heads often take the lead and human resources troubleshoots their lists, which can lead to intense debate and multiple rewrites. READ MORE